Make-to-Order MRP Implementation Checklist

What to compare first

• Executive owner, process owner and system administrator responsibilities
• Data cleansing, migration and reconciliation
• Configuration, integration and role design
• User acceptance, training and cutover readiness
• Hypercare, support ownership and post-go-live KPI review

Step-by-step process

1. 01

   Freeze scope and define measurable go-live acceptance criteria.

2. 02

   Clean and map master data before migration rehearsals.

3. 03

   Configure core workflows before optional automation or customization.

4. 04

   Run end-to-end tests including exceptions, permissions and recovery scenarios.

5. 05

   Cut over with named support owners, rollback criteria and a post-go-live improvement backlog.

Common mistakes and risk checks

• using static lead times that do not reflect supplier and shop variability.
• Comparing headline license price without implementation, integration, migration and support cost.
• Scoring demos instead of validating the highest-risk workflows with real data and users.

Documents and evidence to collect

• Current process map and pain-point log
• Requirements and integration inventory
• Representative data samples and master-data definitions
• Security, access and retention requirements
• Implementation assumptions, timeline and commercial quote
• Test scripts, cutover plan and acceptance sign-off

Questions to ask vendors

• Can the vendor demonstrate demand conversion, material planning, lead-time control and job release with our representative data?
• Which capabilities require paid modules, services or third-party products?
• What data can we export in a documented format if we leave?
• What implementation work is performed by the vendor versus the customer or partner?
• How are support response, releases, backups and security responsibilities defined?